ASAP Support

The ASAP TWiki Support pages are here for you if you have a technical question or any question about the use of ASAP. ASAP is free software and does not include support, so please do not contact the developers directly if you have installation questions. This support web is for ASAP users by ASAP users. Developers are monitoring this web but do not necessarily answer all questions.

Note that if you have questions about Linux, Windows, Special Uses of ASAP etc you probably have a better chance getting an answer by joining and asking the MailingList.

Ask a Support Question:

Before you ask a question, please check:

• User Guide - Describes how to use the programs.

• Installation Guide - Describes how to install ASAP programs

• Frequently Asked Questions

• Questions already answered
  • AnsweredQuestions lists questions that are already answered.
    (Use WebSearch to find answers to your question that are already written - faster than waiting for a new answer!)

• How to ask a new question
  • Each question is a TWiki topic - please ask a new question in a new topic, rather than adding to a current one where it can get lost.
  • Please read the SupportGuidelines now so that you know what information to include, helping you get a quick and useful answer - filling in this form is not enough for installation problems
  • You need username and password to edit pages - please create your own account in TWikiRegistration. You also can post anonymously as TWikiGuest, password is guest (case sensitive!).
  • Once you submit the form below you are taken to the new support topic in edit mode where you have the chance to write more information. You need to save this page to really create the support topic.
  • After the topic is created you can edit it again as often as you want and you can attach files (e.g. your config files) to the topic.
  • In case you find the answer by yourself after submitting a question: We would appreciate if you could document this here in your question and set the SupportStatus to AnsweredQuestions. That way you help making the Support web self-organized and more useful.

Topic name:	SupportQuestion2012x02x07x200241
Title	Short Title
Question:
Note: Be descriptive; the SupportGuidelines tell you what to include. You can expand on it in the next screen if necessary
ASAP version:		Example: 0.93
Libraries installed:		Names of essential libraries
Server OS:		Fedora Core 4, kernel 2.6.12, Windows XP
Submitted By		If you are logged in as guest write your real name. If you are registered write your WikiName prefixed by 'Main.'
		Note: Question is submitted after you Create and Save the following page

Questions Asked but Not Yet Answered:

See all AssignedQuestions.

See all AnsweredQuestions.